FAQ

Eva Lendel gowns are available exclusively through authorized bridal retailers worldwide. Use the WHERE TO BUY section our website to find your nearest boutique.

If there is no retailer in your area, please contact us. Our team will help connect you with the nearest partner boutique and explore available ordering options.

Eva Lendel gowns are sold exclusively through authorized bridal retailers to ensure professional fitting, sizing, and bridal service.

A trunk show is a special event where a boutique presents a wider selection of Eva Lendel gowns, including new collections. Appointments are typically required and can be booked directly with the hosting boutique.

Eva Lendel dresses are available through retailers in more than 40 countries worldwide. Shipping is arranged through the boutique where the order is placed.

Some archived styles may still be available for order depending on fabric availability and production capacity. Please consult your retailer for current availability.

Standard production time typically ranges from 12 to 20 weeks depending on the style and season.

We recommend ordering your gown at least 6–9 months before your wedding to allow time for production and alterations.

Rush production may be available for selected styles. Additional fees and availability depend on the style and timeline requested.

Visit an authorized retailer, try on samples, choose your gown, have your measurements taken, place your order, wait for production, receive your gown, and complete final alterations before your wedding.

Some customizations may be available depending on the style. Your retailer can advise which modifications are possible before placing your order.

Selected styles may be available through rush production or quick delivery programs. Costs and availability vary by style and destination.

Every gown is handmade, so minor variations may occur. However, each dress is crafted to closely match the approved design and quality standards.

Eva Lendel uses a standard bridal sizing system based on body measurements rather than ready-to-wear clothing sizes.

Measurements are taken by a trained bridal consultant at your authorized retailer using professional measuring techniques.

If you’re between sizes, your retailer will advise the best option based on your measurements and the potential for alterations, or your gown can be made to your exact measurements; additional charges may apply.

Eva Lendel offers an extensive size range and can accommodate plus-size brides. Please consult your retailer for specific sizing availability.

Most bridal gowns require minor alterations for the perfect fit. Alteration services and pricing are determined by the retailer or seamstress.

Inform your bridal consultant before ordering. They can recommend the best sizing strategy based on your expected timeline and body changes.

Sample sizes vary by boutique, but most stores carry a selection of standard sample sizes that can be clipped and fitted during appointments.

Additional charges may apply for certain sizes due to increased material usage. Please consult your retailer for details.

Always use the official Eva Lendel size chart provided by your retailer. Measurements should be taken by a bridal professional whenever possible.

Bring shoes with a similar heel height to your wedding shoes, appropriate undergarments, and any accessories you plan to wear.

Prices vary by collection, design complexity, and market. Your local retailer can provide current pricing information.

Pricing varies by country, retailer, taxes, delivery cost and exchange rates, so prices are provided directly through authorized boutiques.

Payment policies vary by retailer. Please contact your chosen boutique for available payment methods and installment options.

Additional charges may apply depending on your location and retailer policies. Your boutique will provide a full cost breakdown before ordering.

Most retailers require a deposit when the order is placed, with the remaining balance due before delivery. Terms vary by boutique.

Financing options, if available, are determined by individual retailers.

Eva Lendel gowns feature premium fabrics including mikado, satin, tulle, organza, lace, chiffon, crepe, and hand-applied embellishments.

Store your gown in a cool, dry place and have it professionally cleaned by a bridal specialist after the wedding. Care instructions are also provided on the garment label.

Professional bridal preservation services are recommended to protect the gown from aging, discoloration, and environmental damage.

We are committed to responsible production and continuously improving our sustainability practices. We also recycle and repurpose leftover fabrics as part of our circular production approach. You can learn more about this in our blog.

Fabric samples may be available through selected retailers. Please contact your nearest boutique for availability.

Every gown undergoes multiple quality control inspections throughout production and a final review before shipment.

Most brides travel with their gowns as carry-on luggage in a garment bag. Check your airline's specific policies before flying.

Yes. Many brides choose to preserve, resell, donate, or redesign their gown after the wedding.

Contact your nearest authorized retailer directly to schedule an appointment.

Bring inspiration photos, an open mind, and trusted guests. Your consultant will guide you through styles, fit, and customization options.

Guest policies and appointment formats vary by boutique. Please check directly with your retailer.

Most bridal appointments last between 60 and 120 minutes, depending on the boutique.

Appointment policies vary by retailer. Please contact the boutique directly regarding cancellations or changes.

Some retailers may offer virtual consultations or online events. Availability depends on the boutique.

Yes. Eva Lendel offers a selection of veils, detachable sleeves, overskirts, capes, and complementary accessories for selected styles.

Many Eva Lendel styles can be paired with detachable accessories. Availability depends on the design.

Because gowns are made to order, changes or cancellations may only be possible within a limited period after purchase and must be approved by the retailer.

Made-to-order gowns are generally non-refundable and non-returnable due to their customized nature.

Contact your retailer immediately. Most fit issues can be resolved through professional alterations.

Any manufacturing concerns should be reported to your retailer as soon as possible so they can coordinate a solution with our team.

Eva Lendel offers two main lines: Less is More and Lace Line. Less is More focuses on modern minimalism, clean silhouettes, and architectural cuts with an emphasis on structure and simplicity. Lace Line is more romantic and detailed, featuring intricate lacework, softer textures, and feminine, decorative elements.

Yes. Eva Lendel is part of the WONA Universe, alongside WONÁ Concept. Each brand has its own design identity and target audience.

Purchase only through authorized Eva Lendel retailers listed on our website. All internal and hanging tags are branded Eva Lendel to ensure authenticity.

In many cases, a representative may assist with communication and ordering, but measurement verification and retailer policies may vary.

Please submit a retailer inquiry through our website. Our wholesale team will review your application and contact you if there is a suitable opportunity.

We would love to see your wedding photos. Tag us on social media or submit your images through our website for a chance to be featured.

Please contact our marketing team through the inquiry form on our website and include relevant information about your proposal.

Follow Eva Lendel on social media, subscribe to our newsletter, and visit our website regularly for the latest updates and collection launches.